Privacy Policy — Washington Work Well Clinics
Last Updated: February 2026 Effective Date: February 2026
1. Who We Are
Washington Work Well Clinics is an occupational medicine practice operating in Washington State, specializing in workers compensation care, L&I claim management, and return-to-work services.
Business Name: Washington Work Well Clinics Website: https://workwellclinics.com Email: team@workwellclinics.com Phone: (425) 458-0054
Clinic Locations:
- 1103 N 36th St, Seattle, WA 98103
- 12911 120th Ave NE, Ste H-210, Kirkland, WA 98034
- 1100 Pacific Avenue, Suite 300, Everett, WA 98201
2. HIPAA Notice — Protected Health Information
Washington Work Well Clinics is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) collected in connection with your medical care is governed by our separate HIPAA Notice of Privacy Practices, which is provided to all patients at the time of their first visit.
This website Privacy Policy governs only the information collected through our website — not your medical records or clinical data. For questions about how we handle your medical information, please contact us directly at team@workwellclinics.com or call (425) 458-0054.
3. Information We Collect Through This Website
a) Information You Provide Voluntarily
When you submit our contact form, appointment request form, or newsletter signup, we collect:
- First and last name
- Email address
- Phone number
- Preferred clinic location
- Message content
- For appointment requests: claim number, date of injury, and employer name (if provided)
This information is used solely to respond to your inquiry, schedule your appointment, or send you requested communications. We do not sell, rent, or share this information with third parties for marketing purposes.
b) Information Collected Automatically
When you visit our website, we automatically collect certain technical information including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website
- Date and time of your visit
This data is collected through cookies and similar technologies and is used to improve our website’s performance and user experience.
4. Cookies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use the following types of cookies:
Essential Cookies: Required for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website. We use this data in aggregate form only — no individual visitor is identified.
Third-Party Cookies: Our website may include embedded content such as Google Maps and review widgets. These third-party services may set their own cookies. We recommend reviewing the privacy policies of Google (google.com/privacy) and any other third-party services you interact with on our site.
You may disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on our website.
5. How We Use Your Information
We use the information collected through this website to:
- Respond to appointment requests and general inquiries
- Send newsletters or health information you have subscribed to
- Improve our website content and user experience
- Comply with legal and regulatory obligations
- Detect and prevent fraudulent or spam submissions
We do not use your information for automated profiling, targeted advertising, or any purpose beyond direct communication with you about your inquiry or care.
6. How We Share Your Information
We do not sell or rent your personal information to any third party.
We may share your information only in the following limited circumstances:
- Service Providers: We use Brevo (email delivery) and Hostinger (website hosting) to operate our website. These providers access your data only to perform services on our behalf and are bound by confidentiality agreements.
- Legal Requirements: We may disclose information if required by law, court order, or to comply with Washington State or federal regulatory requirements.
- L&I and Workers Compensation: If you submit a workers compensation inquiry, information may be shared with Washington State Department of Labor & Industries as required by law and as part of your care coordination.
7. Washington State Privacy Rights
As a Washington State resident, you have the following rights under the Washington My Health MY Data Act (MHMDA) and other applicable state law:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Correction: You may request that we correct inaccurate personal information.
- Right to Deletion: You may request that we delete your personal information, subject to legal retention requirements.
- Right to Opt Out: You may opt out of any marketing communications at any time by clicking “unsubscribe” in any email or contacting us at team@workwellclinics.com.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, contact us at: Email: team@workwellclinics.com Phone: (425) 458-0054
We will respond to verified requests within 30 days.
8. Data Retention
We retain website contact form submissions and newsletter subscription data for up to 3 years, or until you request deletion, whichever comes first. Technical logs are retained for up to 12 months. Medical records and clinical data are retained in accordance with Washington State law and HIPAA requirements (minimum 10 years).
9. Data Security
We implement industry-standard security measures to protect your personal information including:
- SSL/TLS encryption on all data transmissions (HTTPS)
- Secure email delivery through Brevo
- Access controls limiting who can view submitted form data
- Regular security updates to our website platform
No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
10. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our website, please contact us immediately at team@workwellclinics.com.
11. Third-Party Links
Our website may contain links to third-party websites including Google Maps and social media platforms. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before submitting any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised “Last Updated” date. Continued use of our website after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Washington Work Well Clinics Email: team@workwellclinics.com Phone: (425) 458-0054 Website: https://workwellclinics.com
For HIPAA-related inquiries regarding your medical records or protected health information, please contact us directly by phone or email.
This Privacy Policy was prepared for Washington Work Well Clinics and is intended to comply with HIPAA, the Washington My Health MY Data Act, and applicable federal and Washington State privacy laws. This policy does not constitute legal advice. We recommend consulting with a healthcare attorney to ensure full compliance with all applicable regulations.